We’re building a new mobile network in the UK to make your life easier. One that won’t drain your wallet or give you headaches, and one that you’ll want to recommend to family and friends.
To do that, we’re focused on 3 things:
It’s difficult to trust a company when you don’t know what’s going on, especially when it sends you non-trivial bills each month.
Pricing is the best example, and where we’re going to be different. We want you to understand what you’re being charged for and why, without feeling like you’ve been swindled.
That means sensible pricing that anyone can understand and features to keep you on track. We want you to know what something costs before you use it, not later when you see a depressing bill.
Although we’ll write the code and do the unexciting things, we want to build Zevvle with you. That means involving you in the process wherever possible.
What do you think makes a great network? What thoughts and ideas do you have? How can we do better?
Nobody wants things to go wrong, but it happens. Whether that’s a quick question or something gone awry, we’ll be there when you need us. A real person you can understand, empowered to solve your problem.
And when we launch, we’ll extend that to SMS support and a dedicated Zevvle app on your phone. We won’t operate any call centres to start with as we can’t provide the same level of service.
Hi, there's a £7 charge on my account for calling Russia last Thursday… But I haven't called anyone in Russia 🤔
Hi Nick! Sorry about this – you're absolutely right. We'll remove that charge right away. 🇷🇺
Building the best mobile network possible won’t be easy, but with your help we’ll create something you can be proud to use.